NEWS

Alterna Team’in şirket ortağı Gürol Kurt, 3 Mayıs’ta Istanbul'da Hilton Bosphorus Hotel'de gerçekleşen “5. Müşteri Hizmetleri Deneyimi Zirvesi”nde Turkcell Global Bilgi’nin sponsor olduğu “Mobil ve Dijital Müşteri Deneyimi Paneli”ni yönetti.  ...

As everyone begins to look quite similar in terms of products, prices, channels and service quality, the key question becomes: “How do we differentiate our brand to become and stay the preferred choice of our target customers?” If we consistently deliver experiences that create distinctive emotions...

We had a great time at #TechCrunch Disrupt Berlin! We showcased our customer experience solution Alterna Cx, met great people and startups from around the world #alternacx  ...

Last week, our team members Hamit Hamutçu and Mert Yücesoy gave a "Customer Experience Design" training as part of the Mentoro Platform. During the training, participants learned about the fundamentals of customer experience and acquired the skills to design unique experiences & customer journeys. ...

We commented on how to turn challenges of omnichannel customer experiences into opportunities in Smartcon2016 Big Data, Connected World panel #smartconglobal http://www.hurriyet.com.tr/fizikselden-dijitale-yolculuk-40111593 For full video: https://youtu.be/xCyzdGf-lKI ...