Alterna Team is a customer experience software company powered by Alterna CX platform and customer success driven professional services. By listening to the voice of customers, employees and 3rd parties; we create, manage and improve strategic customer experience initiatives with direct impact on business objectives.
Our clients aspire to outpace their competitors by offering superior customer service.
We deliver measurable and fast-paced ROI improvements by combining smart technology and hands-on services.
CX professional: Both advisor and practioner. Experiences across 4 continents. MBA, Columbia University, NYC. BA, Management, Boğaziçi University. Co-founder of Alterna Team. History and travel enthusiast. Proud father.
Tech-savvy consultant with an entrepreneur’s heart. Co-founder of Alterna Team. Previously Principal at Peppers & Rogers Group. Travel enthusiast with deep specialization in food & coffee.
Responsible for your success with Alterna Team. Executive with a decade of experience juggling CRM, pricing, analytics and customer experience. Data science evangelist. Cooking aficionado
BSc in Computer Engineering. Software Architect of Alterna Team and serial start-up co-founder. Serious foreign markets investor, speaks only in Japanese Yen.
Software developer and part-time computer engineering student in Istanbul Technical University. Experiences in Cardtek, AtaOnline. Time traveler.
Leading authority on customer centricity. Serial entrepreneur and founder of Peppers & Rogers Group’s EMEA. Currently CEO at Hürriyet.
Seasoned executive and consultant. Previously Managing Partner at Peppers & Rogers. Analytics expert and entrepreneur. Art enthusiast.